Last Updated: August 30, 2026

Oakshed Creative dba Oakshed Media & Marketing (“Oakshed,” “we,” “our,” or “us”) respects your privacy and is committed to handling your information responsibly.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you may have regarding your information.

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1. Information We Collect

We may collect information you provide directly to us, including:

• Name

• Email address

• Business name

• Phone number, if provided

• Website or social media information

• Brand information

• Logos, photos, videos, and other creative assets

• Information submitted through contact or onboarding forms

• Communications you send to us

• Information needed to provide requested marketing services

If you purchase services that require account access, scheduling, or publishing, we may also receive access to social media or business platforms as necessary to perform the services you request.

We may also collect limited technical information automatically when you use our website, such as:

• Browser type

• Device type

• IP address

• Pages visited

• General website usage information

• Cookie and analytics information

2. How We Use Your Information

We may use the information we collect to:

• Provide marketing and creative services

• Create content, graphics, reels, and marketing materials

• Customize services to your business and brand

• Communicate with you about your services

• Respond to questions or inquiries

• Manage onboarding and client accounts

• Schedule or publish approved content

• Process billing and manage recurring services

• Improve our website, services, and client experience

• Maintain business and financial records

• Protect our business and systems

• Comply with legal obligations

We only use client-provided materials for legitimate business purposes related to providing our services, unless we receive permission to use them for another purpose.

3. Client Photos, Videos, and Brand Materials

Clients may provide Oakshed with photos, videos, logos, brand materials, business information, and other content so we can provide marketing services.

These materials may be stored using third-party business tools and cloud storage platforms.

We may edit, resize, format, or otherwise process client-provided materials as necessary to complete the services you have purchased.

Clients are responsible for ensuring they have the legal right to provide and use any materials submitted to Oakshed.

4. Social Media and Platform Access

Some services may require access to third-party platforms such as Instagram, Facebook, LinkedIn, Google Business Profile, TikTok, or other business tools.

Access is used only as necessary to perform the services you have requested.

We encourage clients to use secure account-sharing methods and platform permissions whenever available rather than sharing passwords directly.

5. AI and Technology Tools

Oakshed may use artificial intelligence and other technology tools as part of our marketing, research, content creation, editing, planning, and production processes.

These tools support our work but do not replace human review and decision-making.

Information or materials may be processed through third-party technology providers when reasonably necessary to provide our services.

We make reasonable efforts to avoid unnecessarily submitting confidential or sensitive information to third-party technology tools.

6. Payment Information

Payments and recurring billing may be processed through third-party payment or invoicing providers.

Oakshed generally does not directly store complete credit card or bank account information when payments are processed through those providers.

Payment providers may collect and process your financial information according to their own privacy policies and security practices.

7. How We Store and Protect Information

We may use third-party platforms such as Google Workspace, Dropbox, scheduling platforms, website providers, payment processors, and other business software to store or process information.

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online system, or method of electronic storage can be guaranteed to be completely secure.

8. How We Share Information

We do not sell your personal information for money.

We may share limited information with service providers that help us operate our business or provide services to you, including providers for:

• Website hosting

• Email

• Cloud storage

• Social media scheduling

• Payment processing

• Analytics

• Design and creative tools

• AI-assisted tools

• Business administration

We may also disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to lawful requests

• Protect our legal rights

• Prevent fraud or misuse

• Resolve disputes

• Enforce agreements

9. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and to improve the website experience.

These tools may collect information such as device type, browser information, pages visited, and general usage data.

You may be able to limit or disable cookies through your browser settings or available website privacy controls.

Disabling certain cookies may affect how parts of the website function.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Provide services

• Maintain client records

• Meet accounting or tax requirements

• Resolve disputes

• Comply with legal obligations

• Maintain appropriate business records

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

Certain client brand materials may be retained after cancellation to make future re-enrollment easier, unless deletion is requested or retention is otherwise required.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Ask questions about how your information is used

To make a privacy request, contact us at info@oakshedmedia.com.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Oakshed Media & Marketing provides business marketing services and our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, social media platforms, payment processors, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how Oakshed Media & Marketing handles information, contact us at:

Oakshed Creative dba Oakshed Media & Marketing
Email: info@oakshedmedia.com